Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is present on each page. A popup will appear. It contains exhaustive info about all the actions that you can perform on that particular page. Each popup shows up on the same page so that you can swiftly get back to your work.
Video Tutorials
We have an extensive collection of instructional video clips clarifying how to use our hosting Control Panel. They're meant for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step educational videos.
F.A.Q.
If you can't find the answer you searching for, take a look at our extensive Frequently Asked Questions database, which includes questions asked by real individuals and provides real solutions. We periodically update our FAQ database with new questions & answers in order to embrace all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't discover the answer you are looking for in the FAQ section either, you can get in touch with our great team of technical support engineers available 24-7-365 and ready to help you with any question. Each support ticket you open will be answered in less than sixty minutes (the average trouble ticket response time is just twenty minutes), so you won't have to wait a long time to get your question answered.
